Sultan is located inside PAC Shopping Centre in Jing'an District, one of the few fully halal Turkish restaurants in Shanghai. The space features a grand dining room decorated with lemon trees, colorful tiles, and fabric parasols, plus a spacious outdoor terrace and two private dining rooms.

The extensive menu includes classic mezze such as hummus and cacik, alongside premium grilled dishes like lamb chops and beef kebabs. Sultan has also partnered with Turkey's renowned MADO ice cream brand, which has its own dedicated counter alongside displays of desserts including baklava and kunefe — making Sultan a complete destination for lovers of authentic halal Turkish cuisine.